Cancelation Policy – ALL REFUNDS INCUR A 3% PROCESSING FEE. For a full refund, minus 3% cancelation processing fee, cancelations must be received and confirmed by staff: 14 days prior on all tents and linens, 7 days prior all other party items and 24 hour cancelation on tool rental. Bounce House exception: on the day of your rental (pick up or delivery) these are 100% refundable if there is a 30% or greater chance of rain, or winds 15 mph or greater, we will refund 100% of bounce house deposit. There are no refunds for items picked up or delivered but not used. Rental rates are based on time out not time used.
